Isobar Poland Group

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Kategoria:
Badania i rozwój
Lokalizacja:
woj. mazowieckie, 1
Data publikacji oferty:
2017-09-07
Data zakończenia oferty:
2017-10-07

UWAGA. Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

CRM Business Analyst/Project Manager

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Opis stanowiska pracy

Isobar Poland Group powstała w wyniku połączenia spółek posiadających uzupełniające się wzajemnie kompetencje. Łączymy to, co najlepsze: strategiczno – kreatywne podejście Isobaru , technologiczno – consultingowe kompetencje Hypermedia i ideę kampanii social by design, według której pracuje Lubię to. W takim składzie jesteśmy w stanie dostarczać kompleksowe rozwiązania biznesowe dla największych graczy na rynku – zarówno lokalnym jak i globalnym.

Isobar Poland Group współpracuje także z pozostałymi spółkami wchodzącymi w skład naszej sieci Dentsu Aegis Network. W tak zacnym gronie ekspertów możemy śmiało mówić, że digital nie ma przed nami tajemnic. Chcesz przekonać się jakie korzyści płyną z pracy w tak zróżnicowanym środowisku?

Dołącz do nas jako:

Wymagania

The CRM Business Analyst will work closely with the business to understand their needs in order to document business processes and system requirements towards the implementation of a new CRM Business System for customers in not only in Poland but also other European countries, therefore speaks fluent English.

Role:

  • Creates, captures, documents and delivers business requirements, leading to an agreed business requirements document
  • Delivers agreed functional requirements based upon the business requirements
  • Performs impact analysis on requested changes to requirements
  • Quantifies, monitors and manages all changes to requirements
  • Develops our user acceptance test plan, scenarios and use cases to ensure that the integrity of all business requirements and validates whether the requirements have been met
  • Builds constructive relationships and wins the trust of business and IT stakeholders. Interacts seamlessly with both business and IT professionals
  • End to end project delivery

Skills And Experience Required For The Role

  • Substantial demonstrable technical experience in business analysis and project management producing user and system specification documents, working with both users and IT in defining requirements, providing analysis and general documentation on business requirements using accepted analysis, design techniques and methodologies
  • Strong process mapping and workflow experience
  • Significant experience in cloud-CRM business analysis
  • Solid knowledge of cloud-CRM software implementation (lifecycle and agile methodologies)
  • Demonstrable advanced knowledge of CRM including segmentation, offer management, campaign management, data mining, database marketing, etc.
  • Solid knowledge of IT foundations e.g. relational databases, system interfaces, XML interfaces, data warehousing
  • Use case and process mapping / modelling experience
  • Very good spoken and written English
  • Excellent Microsoft Office skills
  • Strong Excel and data analysis skills

Our offer:

  • Two-week training completed with BPM Online certification
  • Contract employment
  • Contact with the latest technologies and trends in the IT market
  • Ability to develop skills and gain experience on projects for the largest Polish and European companies
  • Flexible working hours and Home Office on demand
  • No corpo - dresscode
  • A rich set of open Digital Trainings and development initiatives
  • Work in a modern office with relaxation zones, gym, bike and car parking, and Day Care for children
  • Ability to engage in projects with a range of innovative technologies
  • Hot, delicious cafe!
  • Ability to participate in multibrand pitch